So you dropped your phone in water or somehow water got into your phone… Every devices worst nightmare. Fret not, following these simple steps and tips can help you rescue your phone and you may be able to save it with little to no damage at all.
What’s that? You say you have a phone that was advertised as water proof and water resistant? Keep in mind that just because a phone is advertised as water proof or resistant, this is only viable under very certain circumstances, As a matter of fact, almost all manufacturers that advertise a water resistant or water proof phone, don’t even cover water damage in their warranties!
With all that being said, follow these tips, and you could save yourself an expensive repair bill, and better yet, you could avoid having a expensive paper weight!
- Immediately turn that device off! (If you’re reading this and you still haven’t done that, then do it right now! Do not push any other buttons, or try to run the phone. This will only cause more damage with all the electrical components.)
- If you can access your battery, remove it as soon as possible. (Do this carefully and try to move the phone around very little. The more you move it, the more you’re risking water getting further into the phone. If you cannot access the battery or are afraid you can’t do it without moving the phone a lot, simply turning off the power will suffice.)
- If you have a phone case, try to remove this. Especially Battery Charging Cases. (Again, do this with minimal movement of the phone.)
- If you were able to access the battery, you may see your microSD and possibly a sim card. Try to remove these as well.
- If you were able to remove the back casing to access the battery, try taking a cloth or rag and dabbing out any water. (It is very important that you lightly dab the water. Do not wipe it as if you were cleaning a window because you can risk pushing the water further into the device. You could also try sucking out the water with a vacuum of sorts but make sure that any sim cards, microSD cards, and the like have been removed.)
- Weren’t able to open the phone? That’s okay! Most phones today are built so they can’t be opened unless done by a professional with the right tools. So what do you do? Throw (well, don’t actually throw it) that phone into a ziploc bag with rice. (Rice acts as a great, inexpensive, liquid absorber. Not even kidding. You’ll want to leave your phone in the rice bag for at least 2 days though. That means sealed and everything. Do not open it for 48 hours.)
- Done all of this and don’t want to risk it? Bring it it to iSupply and we’ll do a full Water Damage Diagnostic on your device.
So now that you know what to do, here’s what NOT TO DO!
- Don’t leave it in the water.
- Don’t leave it powered on.
- Don’t connect it to a power source.
- Don’t throw it in your frustration.
- Avoid moving it around.
- Try not to shake it aggressively as if your shaking a salt shaker.
- Don’t heat it up.
- Don’t cool it down.
- Don’t blow into, onto, or around it.
- And lastly, most importantly, DON’T GO ANYWHERE ELSE EXCEPT ISUPPLY! We’re the best at what we do for a reason with the best prices in town! If you break it, we’ll fix it and we do batteries plus everything else!